Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: Name, email address, phone number, and billing/shipping addresses provided during registration or checkout.
• Payment Information: We do not store your credit/debit card numbers. All payments are processed securely via our payment gateway partner, Razorpay.
• Usage Data: Information about how you use our website, such as pages visited, books viewed, and login times, collected via cookies and analytics.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process your orders and deliver physical/digital products.
• To calculate and process royalty payments for our vendors/authors.
• To send you transactional emails (order confirmation, password reset).
• To improve our platform's performance and user experience.
• To prevent fraud and ensure the security of our platform.

3. Data Sharing & Disclosure

We respect your privacy and do not sell your personal data to third parties. However, we may share data in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our website (e.g., shipping couriers, payment gateways, email services).
• Legal Requirements: If required by law, court order, or government authority in India.
• Business Transfer: In the event of a merger, acquisition, or sale of Siruk Consultancy assets.

4. Cookies Policy

Chhuar uses "cookies" to enhance your experience. These are small text files stored on your device to keep you logged in and analyze traffic. You can choose to disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. Your password is hashed before storage, and all sensitive data transmission occurs over secure SSL/TLS connections.

6. Your Rights

You have the right to access the personal data we hold about you, request corrections via your Account Settings, or request deletion of your account.

7. Contact Us

If you have questions regarding this Privacy Policy, please contact our Data Protection Officer at:

• privacy@chhuar.com
• Siruk Consultancy